Originally Posted by
lungs
if you can try to help solve a problem it seems like a waste to throw that away. when all i get is "awww"-ness i tend to assume the person just doesn't know anything useful to say, lol. and if the package the sympathy is in is really expressive and emotional i not only have the lack of practical input but on top of that i have the pressure to respond in a reciprocal way which is even worse.
i don't think anyone wants to have advice shoved down their throat but having some sense of solid ground and something useful to take away from talking about it is what i find most emotionally satisfying about talking with someone about a problem. sticking to the facts is fantastic.