•
Self-awareness. Self-awareness relates to an individual's self-knowledge.
The tendency to be in touch with one's feelings and emotions and to make a
realistic appraisal of one's strengths and weaknesses.
•
Emotional resilience. The ability to perform consistently in a range of
situations under pressure and to adapt one's behaviour appropriately. The
ability to retain focus on a course of action or the need for results in the face
of personal challenge or criticism.
•
Motivation. The drive and energy to achieve clear results and make an
impact, and to balance both short-term and long-term goals.
•
Interpersonal sensitivity. The ability to be aware and take account of the
needs and perceptions of others when arriving at decisions and proposing
solutions to problems and challenges.
•
Influence. The ability to persuade others to change a viewpoint based on an
understanding of their position and the recognition of the need to listen to this
perspective and prove a rationale for change.
•
Intuitiveness (decisiveness). The ability to arrive at clear decisions and drive their
implementation when presented with incomplete or ambiguous information
using both rational and "emotional" insightful perceptions of key issues and
implications.
•
Conscientiousness. The ability to display clear commitment to a course of
action in the face of challenge and to match words with deeds in encouraging
others to support the chosen direction. The personal commitment to pursuing
an ethical solution to a difficult business issue or problem.