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Thread: Do AT&T callcenters discriminate against alpha NTs?

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    Default Do AT&T callcenters discriminate against alpha NTs?

    Applied for a position at a local AT&T call center. Took a screening test that had 150 questions. It was one of those "alarm bell" tests where they ask you, blatantly, whether of not you have stolen from work, been late to work, etc. Of course there are right and wrong answers, or else no one would be disqualified.

    Used to be, I'd ace these tests pretty easily. In recent years though, the old strategies (strongly disagree with anything that indicates laziness or criminal disposition) aren't working as often. This time I was asked no less than 7 questions which seemed to point towards NT club, even 4 of which pointed directly to alpha NT. "I like to think about theories, possibilities." "I like to test hypotheses." "I am a logical person." And wouldn't you know it, I didn't pass.

    Not every LII or ILE works at a university or a lab. How are LII people supposed to find work if they get discriminated against for being them? Nor does being LII have anything to do with taking inbound service requests.

    But that's the negative side-effect of type tech: it's being misused, to the point that the society suffers in a way that wasn't possible before.

    Next time I'll just respond as if I were an ESFJ.

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    Ti centric krieger's Avatar
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    They want mindless drones that don't criticize the organization and focus on the job without daydreaming.

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    Bananas are good. Aleksei's Avatar
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    That's dumb. Then they're not gonna get anyone who's genuinely good at customer service (like myself).
    What do these signs mean—, , etc.? Why cannot socionists use symbols Ne, Ni etc. as in MBTI? Just because they have somewhat different meaning. Socionics and MBTI, each in its own way, have slightly modified the original Jung's description of his 8 psychological types. For this reason, (Ne) is not exactly the same as Ne in MBTI.

    Just one example: in MBTI, Se (extraverted sensing) is associated with life pleasures, excitement etc. By contrast, the socionic function (extraverted sensing) is first and foremost associated with control and expansion of personal space (which sometimes can manifest in excessive aagression, but often also manifests in a capability of managing lots of people and things).

    For this reason, we consider comparison between MBTI types and socionic types by functions to be rather useless than useful.

    -Victor DarkAngelFireWolf69, Dmitri Lytov

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    Race, Sex, and Age discrimination are things of the past. Welcome to personality discrimination!
    /

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    ... or they didn't hire you for some other reason.

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    Quote Originally Posted by Bionicgoat View Post
    ... or they didn't hire you for some other reason.
    Well, given that I got an automated email message right after the test, and they had invited me to take it after reviewing my application, I don't think it could have been any other reason.

    I've done tech support, yeah. This one was customer service.

    Dad was counting on me getting it. I haven't told him yet, and when he find out he'll be mad as hell. (maybe I won't tell him, cause they didn't call anyway).

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    FWIW, what kinda call-center, tcaud?

    Sales?

    Customer Service?

    Tech Support?

    I could sorta see you in the last one, but the other two?

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    Darn Socks DirectorAbbie's Avatar
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    Quote Originally Posted by Saoshyant View Post
    Race, Sex, and Age discrimination are things of the past. Welcome to personality discrimination!
    Goodie.
    I've been wanting to hire people by typing them.

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    Quote Originally Posted by Ritella View Post
    Over here, we'll put up with (almost) all of your crap. You just have to use the secret phrase: "I don't value it. It's related to <insert random element here>, which is not in my quadra."
    Quote Originally Posted by Aquagraph View Post
    Abbie is so boring and rigid it's awesome instead of boring and rigid. She seems so practical and down-to-the-ground.

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    Quote Originally Posted by Director Abbie View Post
    Goodie.
    I've been wanting to hire people by typing them.
    Have you considered the implications? Introverts tend to have much more difficulty finding work than extroverts. (or are you guys gonna keep us up? )

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    Quote Originally Posted by tcaudilllg View Post
    Applied for a position at a local AT&T call center. Took a screening test that had 150 questions. It was one of those "alarm bell" tests where they ask you, blatantly, whether of not you have stolen from work, been late to work, etc. Of course there are right and wrong answers, or else no one would be disqualified.

    Used to be, I'd ace these tests pretty easily. In recent years though, the old strategies (strongly disagree with anything that indicates laziness or criminal disposition) aren't working as often. This time I was asked no less than 7 questions which seemed to point towards NT club, even 4 of which pointed directly to alpha NT. "I like to think about theories, possibilities." "I like to test hypotheses." "I am a logical person." And wouldn't you know it, I didn't pass.

    Not every LII or ILE works at a university or a lab. How are LII people supposed to find work if they get discriminated against for being them? Nor does being LII have anything to do with taking inbound service requests.

    But that's the negative side-effect of type tech: it's being misused, to the point that the society suffers in a way that wasn't possible before.

    Next time I'll just respond as if I were an ESFJ.
    I used to work for them and it was important to weed out the left leaning political activists. Often we'd just give em the test you mentioned to cover our own backs. There were lots of checks before that test and most often the decision had already been made.

    No idea how I got to work there, but yes, I was 'forced' out.

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    ILE - ENTp 1981slater's Avatar
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    Quote Originally Posted by tcaudilllg View Post
    This time I was asked no less than 7 questions which seemed to point towards NT club, even 4 of which pointed directly to alpha NT. "I like to think about theories, possibilities." "I like to test hypotheses." "I am a logical person." And wouldn't you know it, I didn't pass.

    Not every LII or ILE works at a university or a lab. How are LII people supposed to find work if they get discriminated against for being them? Nor does being LII have anything to do with taking inbound service requests.

    But that's the negative side-effect of type tech: it's being misused, to the point that the society suffers in a way that wasn't possible before.

    Next time I'll just respond as if I were an ESFJ.
    It's hard being an alpha NT. Normal people hate us. So what? Nothing wrong with that.
    ILE "Searcher"
    Socionics: ENTp
    DCNH: Dominant --> perhaps Normalizing
    Enneagram: 7w6 "Enthusiast"
    MBTI: ENTJ "Field Marshall" or ENTP "Inventor"
    Astrological sign: Aquarius

    To learn, read. To know, write. To master, teach.

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    Quote Originally Posted by Me
    My Mom calls 'em up for a good scream, like, twice a week.
    Quote Originally Posted by Sir Knight
    Really? But why?
    I think it's some sorta Fe-cathartic thing (i.e. "I feel bad. Must make someone else feel bad with me.").

    If she drops it on me, I'll likely kick a hole in the wall.

    If she drops it on Pradesh halfway around the globe, well, everybody's happy.

    (And if she drops it on tcaud...)

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    I'm not AT&T. I had nothing to do with it. Just wait until she is done and read the script, lol.

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    Add a couple "Upsells" post-lol and the job woulda been yours!

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