I think your reasoning there about relying on Ti makes sense.
Yeah I can see how you felt that was unfair due to lack of a clear and fair system being in place.Well it wasn't just one particular instance but a buildup over time. Moments where customers were acting rude, unruly, and uncooperative and I didn't deal with them in the most constructive manner. I think the last straw might have been when I yelled back at a rude customer and told him to "shut up!" right in front of his face. A couple of times I had a talk with a manager about these interactions, how to improve them. But nothing was ever documented (or if it was, I didn't see it and didn't get a copy). There was nothing in the line of warnings- "if you do this again, you will not be allowed to work here anymore." In fact maybe the manager was a bit too reassuring at the time- she even told me she's snapped back a few times. So maybe I didn't think it was *that* serious, more like, just do it differently the next time. But this also wasn't the exact same manager as the one that told me I couldn't work there anymore. So you also have to factor in communication between people.
I mean going back to analyze the situation, common sense tells me that how I reacted towards the customers was not acceptable- you don't tell someone to "shut up." But still I felt it was unfair to just be booted out like that without warning. They could have had me go to customer service training, had me write up a specific plan to work on this particular weakness, etc. But they didn't.
Yep the shut up thingy is pretty unprofessional tbh. The last couple lines, in an ideal world maybe it would always be a realistic expectation, but I dunno what the exact circumstances were in your case so I can't say if it was intentionally unfair or the costs/time spent on this just could not be justified etc.
Don't forget you're a girl and he's not - this culture usually helps women to be a bit more in touch with feelings.Yes, Hacim is mega LII. His Fi answers don't seem as confident or as fleshed out as mine. It doesn't mean I can't be an LII though, but it could be attributed to subtype differences, enneagram differences, or other factors. For example, he mentions that he is not as sure how he demonstrates his kindness and consideration whereas I would be able to give a more clear cut answer. Also he says he "guesses" that the society would be better if people were less selfish and inconsiderate whereas I would be more definitive in that response. *I know for sure* that society would be a better place. So those are a couple of differences.